Genpact to employees: Follow 10-hour workday 'mandate' or face performance review

Genpact has implemented a new policy requiring a 10-hour workday for its employees, which will be effective mid-June, a report claims. Employees who fail to comply with this mandate may reportedly face performance reviews. However, the policy does not include a corresponding increase in base salary, the report adds. According to a report by The Hindu, the tech and services company will track employee productivity through an internal tool that will monitor their daily active hours. Employees meeting the required hours can reportedly earn up to 500 points monthly, which will be equivalent to Rs 3,000 in incentives. The report also adds that an additional 5% bonus, which is nearly Rs 150, will be paid to employees for any extra time logged beyond the 10-hour mandate.



How Genpact employees have reacted to the 10-hour workday mandate


Genpact’s recent policy rollout has led to growing unrest among employees, particularly in the Hyderabad office, where the atmosphere has been described as “tense” and morale appears low, the report adds.

As per the report, the approach to implementing the policy has also added to the concerns, as it was communicated informally by managers and team leads rather than through official HR channels.

Several employees have raised issues about the lack of clarity, with one senior recruitment staff member telling The Hindu: “There’s nothing on paper. It’s all word of mouth. If anyone challenges it, they’re accused of being difficult and risk termination.”

A current employee also took to social media to share his concerns about the company’s practices. A LinkedIn user, who identified as a Genpact employee, pointed out that requiring a 10-hour login can affect productivity.

In a LinkedIn post, Abhishek Sharma who works as an assistant manager at Genpact wrote:

“#For10HrLogin – Is this the new standard or a step backward?

As professionals striving for excellence, we're no strangers to going the extra mile. But mandating a 10-hour login raises some important questions about work-life balance, productivity, and mental health.

In today’s world where efficiency and output matter more than screen time, shouldn't we focus on results, not hours? Extended login hours can lead to burnout, reduced creativity, and disengagement.

I urge leadership to reconsider – is this sustainable, and is it truly what drives growth?

Open to hearing others' views. Let’s talk about healthier, smarter ways to work."