HDFC Bank services to be unavailable on these days

HDFC Bank has informed its customers that some customer care services, including chat banking on WhatsApp and SMS banking, will be unavailable for certain periods on August 22, 2025 and 23, 2025.
HDFC Bank is conducting essential system maintenance to enhance banking experience for customers and hence some services will be impacted.

What is the scheduled downtime for HDFC Bank’s services on August 22, 2025 and 23, 2025?

Certain services of HDFC Bank will not be available from August 22, 2025, 11:00 pm IST to August 23, 2025, 6:00 am IST for 7 hours.

Also read: HDFC Bank higher transaction costs ahead: Cash transactions, NEFT, IMPS charges from August 1, 2025

Which services will not be available?
During this period, customer care services such as phone banking IVR, email, and social media, chat banking on WhatsApp, and SMS banking will be unavailable, except for the toll-free number for hot listing accounts and cards.

Banking services which will be available during the downtime
While the above services will not be available, you may still carry out your banking transactions during this period via:

1. PhoneBanking Agent services
2. HDFC Bank NetBanking
3. HDFC Bank MobileBanking
4. PayZapp
5. MyCards

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HDFC Bank net banking
If you are a registered user of HDFC Bank net banking, you can conduct a variety of transactions at any time and from any location. You can complete over 200 transactions with net banking without ever having to go to your bank. Note that a net banking account is automatically created for every HDFC Bank customer. If you haven't registered yet, you can do so for free by following the below process.

Here’s how you can register for net banking online if you are a customer with an Indian mobile number registered with the bank, according to the HDFC Bank’s website.

How to register for HDFC Bank net banking online
Step 1: Enter Customer ID
Step 2: Confirm registered mobile number
Step 3: Input OTP (One Time Password) which you have received on your mobile
Step 4: Select and input debit card details
Step 5: Set your IPIN
Step 6: Login to NetBanking using the newly set IPIN.

How to register for net banking through an HDFC ATM
Step 1: Visit the nearest HDFC Bank ATM
Step 2: Enter HDFC Bank Debit Card number and ATM PIN
Step 3: Select Other Option from main screen
Step 4: Select net banking registration and click on confirm
Step 5: PIN for net banking will be couriered to you.