RBI Bank Locker Rules: Have you also kept your precious jewellery, documents or cash in the bank locker thinking that it is absolutely safe there? If yes, then definitely read this news once. Because if your bank locker catches fire, gets stolen, or termites eat up the documents, whether the bank will compensate you or not, it completely depends on the RBI rules. Many times people complain that the things kept in the bank locker got damaged or stolen, but the bank did not take any responsibility. Now the question arises whether the bank is really responsible? And if yes, then how much compensation will it pay?
The Reserve Bank of India (RBI) has issued a detailed guideline regarding bank lockers, in which it has been said that if the things kept in a customer's locker get damaged due to the negligence of the bank, then the bank has to pay compensation for it.
According to RBI, if there is a fire, theft or any other accident in the locker due to the negligence of the bank, then the bank will compensate the customer up to 100 times the annual locker rent. For example, if the annual rent of your locker is ₹ 2,000 and the things kept in the locker are destroyed due to the mistake of the bank, then you can get compensation up to ₹ 2,00,000. How did IPL become a business of ₹ 1.5 lakh crores?
Now it comes to such cases where the documents or papers kept in the locker get damaged by termites or get rotten due to moisture. In such cases, RBI rules become a little complicated. If this damage is due to natural causes (such as termites, moisture, paper breaking down over time) and the bank has taken adequate care of the locker, then the bank is not obliged to give compensation. But if it is proved that the bank was not regularly checking or maintaining the locker, then the customer can make a claim.
If the locker catches fire, gets flooded, or there is a theft in the bank, the bank will be held responsible only if it is proved that the bank did not follow the security standards or the CCTV or alarm systems were not working or there was negligence in monitoring the locker room. 8th Pay Commission: Delay in report… Salary Hike… Know 6 big updates!
If the loss is due to the customer's mistake (such as not locking properly). If the customer did not declare the value of the items kept in the locker to the bank. If there is a natural disaster in which the bank has no negligence.
First of all, file an FIR (if it is a case of theft). File a written complaint in the bank. Gather evidence (locker entry register, CCTV footage, photographs of the damage). If the bank does not respond or does not give compensation, you can file a complaint with the Banking Ombudsman. Will warning label be put on samosas and jalebi? The government told the truth
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